{"id":5503,"date":"2012-08-07T20:29:35","date_gmt":"2012-08-07T20:29:35","guid":{"rendered":"https:\/\/www.bumperspecialties.com\/bumperfeetblog\/?p=61"},"modified":"2017-02-27T16:54:40","modified_gmt":"2017-02-27T16:54:40","slug":"erfolg-in-europa","status":"publish","type":"post","link":"https:\/\/www.bumperspecialties.com\/de\/success-in-europe\/","title":{"rendered":"Erfolg in Europa"},"content":{"rendered":"<p><strong>Sehen Sie, wie ein schwerer R\u00fcckschlag mit einer einfachen L\u00f6sung behoben wurde<\/strong><\/p>\n<p>Vor nicht allzu langer Zeit kontaktierte uns ein Kunde von uns, ein europ\u00e4ischer Hersteller von High-End-Espressomaschinen! Sie hatten einen unserer <a href=\"https:\/\/www.bumperspecialties.com\/de\/produktkategorie\/quadrat\/\">schwarze quadratische Gummipuffer<\/a> f\u00fcr ihre Kaffeemaschinen verwendet und nie Probleme gehabt... bis jetzt. Das Unternehmen expandierte, und mit einer brandneuen Anlage und komplett neuen Mitarbeitern war das Letzte, wor\u00fcber sie sich Gedanken machen wollten, ein Sto\u00dfd\u00e4mpfer, der nicht klebt.<\/p>\n<p>Nachdem sie uns ihr Dilemma geschildert hatten, machten wir uns sofort an die Arbeit, um eine L\u00f6sung f\u00fcr ihr einzigartiges Problem zu finden. Wir wissen, dass unsere <a href=\"https:\/\/www.bumperspecialties.com\/de\/klebstoffinformationen\/\">Sto\u00dfstangenkleber sollte nicht versagen<\/a> So musste etwas mit dem Prozess des Kunden nicht stimmen. Wir haben unsere Teile hier im Werk getestet. Wir haben unseren Bestand und alle Chargen \u00fcberpr\u00fcft, die wir produziert hatten. Alles war genau so, wie es sein sollte. Es war Zeit f\u00fcr einen Flug und einen pers\u00f6nlichen Besuch bei unserem Kunden.<\/p>\n<p>Unser Kunde begr\u00fc\u00dfte uns bei unserer Ankunft herzlich und f\u00fchrte uns durch seine neue Produktionsst\u00e4tte. Wir beobachteten Arbeiter am Flie\u00dfband, die Schachteln mit unseren Sto\u00dff\u00e4ngern auspackten, bereit, sie an den vorbeifahrenden Ger\u00e4ten zu befestigen. Was als N\u00e4chstes geschah, lie\u00df uns die Kinnlade herunterfallen.<\/p>\n<p>Die Arbeiter nahmen die Sto\u00dfd\u00e4mpferplatten auf und begannen schnell, nacheinander die Stopper zu entfernen, nicht um sie auf die Kaffeemaschinen zu kleben, sondern stattdessen auf ihre Arme. Als die Kaffeemaschinen das Band herunterkamen, zogen die Arbeiter die Stopper von ihren Armen und klebten einige davon auf die Unterseite jedes Ger\u00e4ts. Endlich wussten wir, warum der Klebstoff auf unseren Sto\u00dfd\u00e4mpfern auf ihren Produkten versagte. Sie brachten sie falsch an!<\/p>\n<p>Wir haben unserem Kunden sofort erkl\u00e4rt, warum diese Art des Anbringens der Sto\u00dff\u00e4nger nicht funktionieren w\u00fcrde, und sie angewiesen auf <a title=\"Anbringen von Gummipuffern\" href=\"https:\/\/www.youtube.com\/watch?v=ted0fvzPrOY\" target=\"_blank\">Anbringen von Gummipuffern<\/a> Der richtige Weg. Wir haben erkl\u00e4rt, dass die Sto\u00dfstangen direkt von ihrer Folie auf die Anwendung gebracht werden m\u00fcssen, ohne die Haut oder eine andere Oberfl\u00e4che zu ber\u00fchren. Bei der Lagerung von Sto\u00dfstangen, so sagten wir ihnen, sollten diese bei 70 bis 80 Grad Fahrenheit oder 21 bis 27 Grad Celsius gehalten werden.<\/p>\n<p>Heute kauft dieses Unternehmen weiterhin unsere Produkte und ist gl\u00fccklicher denn je. Wir sind einfach froh, dass wir ihnen bei ihrem Problem helfen konnten. Sie hatten seither kein einziges Problem mehr mit der Verwendung unserer Sto\u00dfstangen.<\/p>\n<p>Wir sind stolz auf unseren Kundenservice, und wenn Sie ein Problem haben, arbeiten wir mit Ihnen zusammen, bis eine L\u00f6sung gefunden ist. Falls n\u00f6tig, reisen wir an und treffen uns pers\u00f6nlich mit Ihnen, um alle Ihre Bedenken ausr\u00e4umen. Das ist es, was uns von der Konkurrenz abhebt. Wir verf\u00fcgen \u00fcber das Wissen und die Fachkompetenz aus unserer jahrelangen Erfahrung im Sto\u00dfstangengesch\u00e4ft und lassen nicht locker, bis Sie rundum zufrieden sind.<\/p>\n<figure id=\"attachment_62\" aria-describedby=\"caption-attachment-62\" style=\"width: 480px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.clker.com\/cliparts\/E\/i\/5\/H\/0\/9\/airplane-traveling-the-globe-hi.png\"><img decoding=\"async\" class=\"size-full wp-image-62\" title=\"Globaler Kundenservice\" src=\"https:\/\/www.clker.com\/cliparts\/E\/i\/5\/H\/0\/9\/airplane-traveling-the-globe-hi.png\" alt=\"Fluggesch\u00e4ftsreise\" width=\"480\" height=\"343\" \/><\/a><figcaption id=\"caption-attachment-62\" class=\"wp-caption-text\">Globaler Kundenservice<\/figcaption><\/figure>","protected":false},"excerpt":{"rendered":"<p>See How a Serious Setback was Solved with a Simple Solution Not long ago, a customer of ours, a European manufacturer of high-end espresso machines contacted us! \u00a0They had been buying one of our square black bumper feet for their coffee makers for a while and had never had any problems&#8230; until now. The company [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13166,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_eb_attr":"","inline_featured_image":false,"footnotes":""},"categories":[218,211,217],"tags":[214,221,222,216],"class_list":["post-5503","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bumper-feet","category-bumper-specialties","category-manufacturing","tag-bumper-stops","tag-customer-service","tag-international","tag-manufacturing"],"acf":[],"featured_image_src":"https:\/\/www.bumperspecialties.com\/wp-content\/uploads\/2012\/08\/Global-Customer-Service-for-Our-Bumpers.jpg","author_info":{"display_name":"admin","author_link":"https:\/\/www.bumperspecialties.com\/de\/author\/admin\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Success In Europe - Bumper Specialties<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bumperspecialties.com\/de\/erfolg-in-europa\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Success In Europe - Bumper Specialties\" \/>\n<meta property=\"og:description\" content=\"See How a Serious Setback was Solved with a Simple Solution Not long ago, a customer of ours, a European manufacturer of high-end espresso machines contacted us! \u00a0They had been buying one of our square black bumper feet for their coffee makers for a while and had never had any problems&#8230; until now. 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