{"id":5503,"date":"2012-08-07T20:29:35","date_gmt":"2012-08-07T20:29:35","guid":{"rendered":"https:\/\/www.bumperspecialties.com\/bumperfeetblog\/?p=61"},"modified":"2017-02-27T16:54:40","modified_gmt":"2017-02-27T16:54:40","slug":"succes-en-europe","status":"publish","type":"post","link":"https:\/\/www.bumperspecialties.com\/fr\/success-in-europe\/","title":{"rendered":"Succ\u00e8s en Europe"},"content":{"rendered":"<p><strong>D\u00e9couvrez comment un revers important a \u00e9t\u00e9 r\u00e9solu par une solution simple<\/strong><\/p>\n<p>Il n'y a pas si longtemps, l'un de nos clients, un fabricant europ\u00e9en de machines \u00e0 espresso haut de gamme, nous a contact\u00e9s ! Ils achetaient l'un de nos <a href=\"https:\/\/www.bumperspecialties.com\/fr\/categorie-produit\/carre\/\">patins de pare-chocs carr\u00e9s noirs<\/a> pour leurs cafeti\u00e8res depuis un certain temps et n'avaient jamais eu de probl\u00e8mes\u2026 jusqu'\u00e0 pr\u00e9sent. L'entreprise \u00e9tait en expansion, et avec une toute nouvelle installation et tout un nouveau personnel \u00e0 bord, la derni\u00e8re chose dont ils voulaient avoir \u00e0 s'occuper \u00e9tait un pare-chocs qui ne colle pas.<\/p>\n<p>Apr\u00e8s nous avoir expliqu\u00e9 leur dilemme, nous nous sommes mis imm\u00e9diatement au travail pour trouver une solution \u00e0 leur probl\u00e8me unique. Nous savons que nos <a href=\"https:\/\/www.bumperspecialties.com\/fr\/informations-sur-les-adhesifs\/\">L'adh\u00e9sif pour pare-chocs ne devrait pas c\u00e9der<\/a> comme \u00e7a, donc quelque chose devait clocher dans le processus du client. Nous avons test\u00e9 nos pi\u00e8ces ici \u00e0 l'usine. Nous avons v\u00e9rifi\u00e9 notre stock et tous les lots que nous avions fabriqu\u00e9s. Tout \u00e9tait exactement comme il se devait. Il \u00e9tait temps de prendre l'avion et d'aller rendre visite \u00e0 notre client en personne.<\/p>\n<p>Notre client nous a accueillis chaleureusement \u00e0 notre arriv\u00e9e et nous a fait visiter sa nouvelle usine de fabrication. Nous avons regard\u00e9 les ouvriers sur les cha\u00eenes de montage d\u00e9baller des cartons de nos pare-chocs, pr\u00eats \u00e0 les fixer sur les appareils qui d\u00e9filaient. Ce qui s'est pass\u00e9 ensuite nous a fait tomber des nues.<\/p>\n<p>Les ouvriers ont ramass\u00e9 les feuilles de but\u00e9es et ont rapidement commenc\u00e9 \u00e0 enlever les buteurs, l'un apr\u00e8s l'autre, non pas pour les placer sur les machines \u00e0 caf\u00e9, mais plut\u00f4t sur leurs bras. Au fur et \u00e0 mesure que les cafeti\u00e8res avan\u00e7aient sur la cha\u00eene, les ouvriers retiraient les but\u00e9es de leurs bras et en collaient quelques-unes sur le fond de chaque appareil. Enfin, nous avons compris pourquoi l'adh\u00e9sif de nos but\u00e9es ne tenait pas sur leurs produits. Ils les appliquaient incorrectement !<\/p>\n<p>Nous avons imm\u00e9diatement expliqu\u00e9 \u00e0 notre client pourquoi cette fa\u00e7on d'appliquer les butoirs ne fonctionnerait pas et l'avons instruit sur <a title=\"Comment poser des butoirs en caoutchouc\" href=\"https:\/\/www.youtube.com\/watch?v=ted0fvzPrOY\" target=\"_blank\">Comment poser des butoirs en caoutchouc<\/a> la bonne m\u00e9thode. Nous avons expliqu\u00e9 que les pare-chocs doivent aller directement de leur feuille \u00e0 l'application, sans toucher la peau ou toute autre surface. Lors du stockage des pare-chocs, leur avons-nous dit, maintenez-les entre 70 et 80 degr\u00e9s Fahrenheit ou 21 et 27 degr\u00e9s Celsius.<\/p>\n<p>Aujourd'hui, cette entreprise continue d'acheter nos produits et est plus heureuse que jamais. Nous sommes simplement ravis d'avoir pu l'aider \u00e0 r\u00e9soudre son probl\u00e8me. Elle n'a pas eu le moindre probl\u00e8me avec l'utilisation de nos pare-chocs depuis lors.<\/p>\n<p>Nous sommes fiers de notre service client et, si vous rencontrez un probl\u00e8me, nous travaillerons avec vous jusqu'\u00e0 ce qu'une solution soit trouv\u00e9e. Si n\u00e9cessaire, nous nous d\u00e9placerons pour vous rencontrer en personne afin de dissiper toutes vos inqui\u00e9tudes. C'est ce qui nous distingue de la concurrence. Forts de nos connaissances et de notre expertise acquises au fil de nos ann\u00e9es dans le secteur des pare-chocs, nous assurons un suivi jusqu'\u00e0 votre enti\u00e8re satisfaction.<\/p>\n<figure id=\"attachment_62\" aria-describedby=\"caption-attachment-62\" style=\"width: 480px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.clker.com\/cliparts\/E\/i\/5\/H\/0\/9\/airplane-traveling-the-globe-hi.png\"><img decoding=\"async\" class=\"size-full wp-image-62\" title=\"Service client mondial\" src=\"https:\/\/www.clker.com\/cliparts\/E\/i\/5\/H\/0\/9\/airplane-traveling-the-globe-hi.png\" alt=\"Voyage d&#039;affaires en avion\" width=\"480\" height=\"343\" \/><\/a><figcaption id=\"caption-attachment-62\" class=\"wp-caption-text\">Service client mondial<\/figcaption><\/figure>","protected":false},"excerpt":{"rendered":"<p>See How a Serious Setback was Solved with a Simple Solution Not long ago, a customer of ours, a European manufacturer of high-end espresso machines contacted us! \u00a0They had been buying one of our square black bumper feet for their coffee makers for a while and had never had any problems&#8230; until now. The company [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13166,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_eb_attr":"","inline_featured_image":false,"footnotes":""},"categories":[218,211,217],"tags":[214,221,222,216],"class_list":["post-5503","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bumper-feet","category-bumper-specialties","category-manufacturing","tag-bumper-stops","tag-customer-service","tag-international","tag-manufacturing"],"acf":[],"featured_image_src":"https:\/\/www.bumperspecialties.com\/wp-content\/uploads\/2012\/08\/Global-Customer-Service-for-Our-Bumpers.jpg","author_info":{"display_name":"admin","author_link":"https:\/\/www.bumperspecialties.com\/fr\/author\/admin\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Success In Europe - Bumper Specialties<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bumperspecialties.com\/fr\/succes-en-europe\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Success In Europe - Bumper Specialties\" \/>\n<meta property=\"og:description\" content=\"See How a Serious Setback was Solved with a Simple Solution Not long ago, a customer of ours, a European manufacturer of high-end espresso machines contacted us! \u00a0They had been buying one of our square black bumper feet for their coffee makers for a while and had never had any problems&#8230; until now. 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